Questions, meet answers
Everything you need to know, without the wellness jargon.
Product details, daily use, subscription billing and order support—all in one calm place.
Product & daily use
01 What is Vitalë Inner Peace™?
Inner Peace™ is a once-daily tropical lemonade wellness drink formulated with Ashwagandha, L-Theanine, GABA, Lemon Balm and Chamomile. It is licensed by Health Canada as a Natural Health Product (NPN 80147633).
02 How do I use it?
Adults 18 years and older: mix one 6.7 g stick pack into 250 mL or more of water, soda or juice. Stir well until the powder is drinkable and take one serving once daily. It is best served chilled or over ice.
03 When should I drink it?
Make it part of the moment that works for you: before a busy workday, as an afternoon reset, while travelling, or during your evening wind-down. Always follow the directions and cautions on the product label.
04 Will it make me sleepy?
Inner Peace™ contains no melatonin. Individual responses can vary, and the current product caution notes that drowsiness may occur. Use caution when driving or operating machinery and follow the label.
05 Does it contain sugar or artificial colours?
It has zero grams of added sugar and no artificial colours, artificial flavours or artificial preservatives.
06 Does it contain allergens?
It contains soy (phosphatidylserine-enriched soy lecithin) and oat (oat milk powder). Review the full label before use if you have allergies or sensitivities.
Subscription & quality
01 How does the subscription work?
Choose Subscribe & Save to receive repeat deliveries at the frequency shown when you purchase. Your payment method is charged for each delivery. To skip, change or cancel, email support@vitale.plus from the address you ordered with, at least 48 hours before your next charge. No minimum term, no cancellation fee.
02 How is quality checked?
Inner Peace™ is manufactured in a GMP-certified facility. The quality program includes third-party testing, heavy-metal screening, microbiological testing and ingredient identity verification.
03 Will the currency change if I shop from the United States?
Yes. When you shop from the United States, prices are shown in US dollars on the site and at checkout, so you see exactly what you will pay before you place your order. US orders ship Delivered Duty Unpaid, which means any import duties or fees charged on delivery are paid by you. See our Shipping policy for details.
Orders & support
01 Where can I see shipping costs and timing?
Available delivery options, rates and estimated timing are shown at Shopify checkout before payment. Tracking is sent by email when your order ships.
02 Can I change my delivery address?
Use the Contact Us form as soon as you notice an error. We will try to help, but address changes cannot be guaranteed after an order enters fulfilment.
03 What if my order arrives damaged or incorrect?
Use the Contact Us form with your order number, a description of the issue and photos of the product and shipping package where possible. The team will review the available resolution with you.
04 How do I contact Vitalë?
Use the Contact Us form and our support team will reply to the email you provide. Customer support correspondence is handled privately.
Still wondering?
Ask a real person.
Tell us what you need and the Vitalë support team will help.
