Questions, meet answers
Everything you need to know, without the wellness jargon.
Product details, daily use, subscription billing and order support—all in one calm place.
Product & daily use
01What is Vitalë Inner Peace™?⌄
Inner Peace™ is a once-daily mango lemonade wellness drink formulated with Ashwagandha, L-Theanine, GABA, Lemon Balm and Chamomile. It is licensed by Health Canada as a Natural Health Product (NPN 80147633).
02How do I use it?⌄
Adults 18 years and older: mix one 7.4 g sachet into 250 mL or more of water, soda or juice. Stir well until the powder is drinkable and take one serving once daily. It is best served chilled or over ice.
03When should I drink it?⌄
Make it part of the moment that works for you: before a busy workday, as an afternoon reset, while travelling, or during your evening wind-down. Always follow the directions and cautions on the product label.
04Will it make me sleepy?⌄
Inner Peace™ contains no melatonin. Individual responses can vary, and the current product caution notes that drowsiness may occur. Use caution when driving or operating machinery and follow the label.
05Does it contain sugar or artificial colours?⌄
It has zero grams of added sugar and no artificial colours, artificial flavours or artificial preservatives.
06Does it contain allergens?⌄
The non-medicinal ingredient list includes phosphatidylserine-enriched soy lecithin. Contains soy. Review the full label before use if you have allergies or sensitivities.
Subscription & quality
07How does the subscription work?⌄
Choose Subscribe & Save to receive repeat deliveries at the frequency shown when you purchase. Your payment method is charged for each delivery. You can change or cancel at any time through the subscription-management link in your order confirmation email.
08How is quality checked?⌄
Inner Peace™ is manufactured in a GMP-certified facility. The quality program includes third-party testing, heavy-metal screening, microbiological testing and ingredient identity verification.
09Will the currency change if I shop from the United States?⌄
This prototype is shown in CAD. When the Shopify store is configured with Shopify Markets, eligible shoppers can see local-currency pricing and the final checkout currency before payment.
Orders & support
01Where can I see shipping costs and timing?⌄
Available delivery options, rates and estimated timing are shown at Shopify checkout before payment. Tracking is sent by email when your order ships.
02Can I change my delivery address?⌄
Contact Support@vitale.plus as soon as you notice an error. We will try to help, but address changes cannot be guaranteed after an order enters fulfilment.
03What if my order arrives damaged or incorrect?⌄
Email Support@vitale.plus with your order number, a description of the issue and photos of the product and shipping package where possible. The team will review the available resolution with you.
04How do I contact Vitalë?⌄
Use the contact form, email Support@vitale.plus, or call +1 519-615-0444. Customer support correspondence is handled privately.
Still wondering?
Ask a real person.
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